IN compliance with ISO 9001:2008, ECDC established and implemented its quality management system to assure its service quality.
ECDC quality management system has been established based on eight principles:
1- Customer Focus
3- Process Approach
4- System Approach to Management
5- Involvement of People
6- Factual approach to decision making
7- Continual Improvement
8- Mutually beneficial relationships
“Go to excellent style” is used as the symbol for ECDC staff to assure that service delivery is done in compliance with contracting requirements.
ECDC is an ISO 9001:2008 certified company by American System Registrar (ASR)